What Katy Homeowners Say About CleanRun Air Duct Cleaning Katy
Reviews matter because they come from people who watched the same process you’ll see: a written price before the first register comes off, a crew that explains what the camera found, and a photo record delivered before they leave. In Katy, where humidity pushes mold risk higher than inland Texas markets and pollen season clogs returns by March, homeowners notice the difference between a vacuum run around the vents and actual duct-run cleaning. We’ve earned our reputation one documented job at a time since 2013.
Recent Reviews
The technician showed me the camera feed from our plenum - the main distribution box above the air handler - and there was a solid mat of construction debris from when the house was built in Cinco Ranch. I could see the 2-inch buildup at the first elbow. They quoted $340 for the whole system in writing, then ran the Rotobrush through every duct run with negative-pressure extraction so nothing blew back into the house. The after photos came by email that evening. I didn’t know what was in there until I saw it.
Vivian L., Cinco Ranch, Katy
We’d had two other companies quote the job. One wanted $89 and wouldn’t put anything in writing. CleanRun gave us a written price of $295 for our single-system ranch in Old Katy before they touched a tool. The crew photographed every register, the inside of each duct run, and the plenum before and after. When they found a disconnected flex duct in the attic, they showed me on the tablet, sealed it under the same quoted price, and added it to the photo record. Haven Standard Clause 1 is real - they don’t start work without a signed price.
Norma R., Old Katy
My daughter’s asthma was acting up every time the AC cycled in our Grand Lakes home. The CleanRun tech pulled a register in her room and the camera showed a gray fuzz coating the first three feet of the duct run - pollen and drywall dust packed together. They sanitized with an EPA-registered treatment after the mechanical cleaning, and the photo record showed bare metal afterward. Written price was $380 for the full system including sanitizing. That was April. We’ve had two follow-up filter changes and she hasn’t had a nighttime episode since.
Carlos D., Grand Lakes, Katy
We bought a foreclosure in Seven Meadows that sat empty for eight months. The inspection said “clean ducts” but the first time we ran heat, the whole house smelled like mildew. CleanRun found standing water in the plenum and a failed condensate line dumping into the return. They documented everything with photos, quoted $420 for cleaning plus the duct repair and sealing, and had it done in one day. The written price didn’t change when they found the extra work - they said Haven Standard Clause 2 covers scope clarity, and the photo record proved what was actually wrong. I keep those photos for our home file.
Beatriz M., Seven Meadows, Katy
I’m skeptical of home service companies. CleanRun earned it. The tech walked me to the van and showed me the Nikro equipment and the Abatement Technologies HEPA filtration before he brought anything inside. Then he ran the camera through our duct system in Morton Creek Ranch and showed me a dead bird in the return - probably got in during the 2023 roof replacement. Removed it, sanitized the run, sealed the entry point, and the $315 written price held. The photo record has before, during, and after shots of that exact duct run. You can’t fake that.
Vivian L., Morton Creek Ranch, Katy
Our dryer vent was the real problem, but I called for duct cleaning because I didn’t know better. The tech was honest - ran the camera through the dryer vent duct and showed me a lint compaction three feet from the exterior termination. Quoted $185 for dryer vent cleaning and $295 for the air duct system, both in writing, and let me choose. I did both. The dryer vent photo showed a 4-inch diameter duct narrowed to maybe 1.5 inches. Fire hazard, plain as day. They used the Nikro dryer vent rotary system and the airflow difference was immediate. Photo record for both jobs, one flat price per system, no per-vent nonsense.
Carlos D., Firethorne, Katy
Why Customers Trust Us
Every review above mentions the same elements because they’re built into every job, not marketing afterthoughts. The written price before work starts - Haven Standard Clause 1 - means you’ll never get a call from a spouse saying the bill doubled while you were at work. The Documented Photo Record, standard since our first job in 2013, turns “trust us” into “here’s what the camera showed.” Our 365-Day Done Right Promise means if something’s not right, we make it right in writing, not subject to manager mood or corporate policy.
Our crews are background-checked, uniformed, and identified by name before arrival under Haven Standard Clause 3: Verified Crews. The equipment - Rotobrush, Nikro, Abatement Technologies, Honeywell, Aprilaire, Guardsman - is named here so you can look it up yourself. We’re independently owned and operated under the Haven Standard, established 2013, with 52,000+ homes served. No franchise. No call centers. A live person answers the phone.
Bring a competitor’s written estimate. We’ll put our number next to it, free. That’s Haven Standard Clause 4. Then decide.
Call (346) 666-7165 for a flat-price quote on your system. Estimates are free, written, and delivered before any work starts.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Katy, serving Katy since 2013.